Frequently Asked Questions
For sure! This is so much more than a trial. The free forever plan offers an unmatched level of functionality compared to other AR remote assistance apps.
We offer both monthly and annual billing. Depending on what option you choose, your subscription will be renewed at the end of each month or at the end of each year.
We have a 100% satisfaction guarantee. If for any reason, you're not satisfied with your purchase, simply let us know within 3 days and we'll be happy to issue you a full refund.
You'll still be able to use Xassist, and we'll let you know as soon as a limit is reached. We're happy to provide a grace period to find the plan that works for you!
Once you've logged into Xassist app, we built a handy billing area to take care of all plan, cycle, and payment details.
We accept all major credit cards! For Enterprise & Enterprise plus orders meeting a minimum we also accept bank transfers.
You're free to cancel at anytime! When you do, your current plan will last until the end of your billing cycle, unless you choose to downgrade immediately.